Air System Construction

I am writing this review after living with the results of this installation for nearly nine years, which is more than enough time to judge whether a major HVAC decision was handled honestly and in my best interest. In 2016, I clearly requested a Rheem system. During the sales process, Rene, the owner and salesman, pushed me hard away from what I asked for and insisted that I install a York unit instead. I was told it was equivalent and that my concern did not matter. Looking back, the experience felt misleading and manipulative. At the time, I trusted the professional standing in front of me. After nearly a decade of problems, I am left with the strong feeling that I was talked into a system that benefited the installer more than the homeowner. Whether intentional or not, it absolutely felt like a bait-and-switch. That decision has cost me years of frustration. Since installation, this system has been a recurring and expensive problem: Multiple condenser fan motor failures. Multiple air handler blower motor and fan replacements. Repeated service calls with labor charges even when parts were under manufacturer warranty. Excessive and intrusive outdoor noise, including a constant compressor whine directly outside a bedroom wall. Ongoing reliability issues that are far beyond what I consider acceptable for a residential AC system. In addition to equipment failures, the installation quality itself has caused real and avoidable expense. A filter drier had to be replaced years later, and the technician explained that because of how it was originally installed in the refrigerant circuit, they could not recover and reuse the refrigerant. The system had to be fully evacuated and recharged, which significantly increased the cost. I was specifically told that if the original installation had been done correctly, this expense could have been avoided. There were also multiple basic installation issues that should never happen on a professional job: The outdoor condenser was installed without proper rubber isolation or vibration padding. The condenser was not fully level. The indoor air handler has vibrated excessively over the years. Overall workmanship has resulted in noise, vibration, and premature wear. Yes, the unit cools. That is the bare minimum. Long-term ownership has been noisy, expensive, and stressful, and the constant noise alone has affected comfort and sleep for years. This is not what I expected after being assured the system was “just as good.” My takeaway after living with this system for nearly a decade is simple: I should have trusted my instincts and chosen a different company. My advice to future customers is very clear: Do not let yourself be pressured into equipment you did not ask for. Insist on the brand you want, get multiple quotes, and walk away if your concerns are dismissed. If I had to do it over again, I would not use Air Systems A/C LLC.

DO NOT BUY AN A/C SYSTEM FROM THESE GUYS UNLESS YOU DO NOT EXPECT IT DONE CORRECTLY, DO NOT WANT ANY SUPPORT, AND PLAN ON HIRING ANOTHER A/C CONTRACTOR TO REPAIR THEIR MISTAKES. I purchased a Goodman A/C from Rene in 2013. Within the 1st month the rotor kept locking up. He came by a couple times but could not repair it. Five years later and we still have to reset the breaker when the rotor locks. About 6 months after installation the ceiling started bubbling under the air handler. Rene sent out a tech and charged me to out in another chunk of money to install a new pan. The ceiling continued to bubble but Rene stopped answering me. I had to hire another A/C company to redo the insulation, cut out the ceiling, have it all repaired. DO NOT USE AIR SYSTEMS AC

I had my air conditioning replaced and it stopped working 15 months later, should I not have been diligent in my payments I would have still be paying for it. Air conditioners are not cheap and I understand they are hard for fix, but if its four months out of warranty and you are upset the owner will only hang up on you. This place is apparently run by an infant who can't take strongly worded criticism and doesn't stand by his products. I was hung up on four times by this child and the last time I was transferred to one of his workers, who says he can't do anything about my problem because its all through the owner. Beware, do not give you company several of your hard earned thousands of dollars because they are going to a child. Very unhappy.

Air Systems A/C was a life saver. I had an issue with my air conditioner on a Friday night and called them and they sent out a technician the next day to fix my AC. Very professional and helpful and their technician was amazing as he was able to answer all of my questions I had for him. I would highly recommend them!!

PLEASE CONSUMER BEWARE!! My aunt needed help installing and buying an AC unit. THE TECHNICIANS DID NOT SPEAK ENGLISH. They were loud and very unprofessional. They went to her house never gave her the factory warranty for the two units. The conductors from the unit and the ones in my home weren't the same size there was a gap. Well the technicians, to fix the gap were the air was coming out put (DUCK TAPE) It never felt evenly cool in my aunts home. So she contacted various times and finally spoke to the owner Rene Perez Borotto She asked them to please come and inspect the work. That they put duck tape instead of fixing the problem. He told her she would have to spend more money. She told him that she paid $3500.00 to install this unit. It should have been done properly the first time. My aunt and I called the credit card company they sent him a document called (CERTIFICATE OF SATISFACTION) to make sure she was satisfied with the work. A lady came by from AIR SYSTEMS AC LLC for MY AUNT to sign it. She told her no she wasn't satisfied. Then SHE went to the city of Hialeah were she lives and he had not filed for a permit. YES HE DID HER WORK WITH HER AC WITHOUT A PERMIT. The city of Hialeah gave her some papers to fill out and when she went back. Suddenly there was a permit that he took out the very same day my aunt went to the city of Hialeah to find out about this company. So this permit he took out months after was SIGNED AND NOTARIZED BY A ROY VASQUEZ which is also part of the company. SIGNED NOT BY MY AUNT, SHE NEVER AUTHORIZED NOR WAS SHE THERE. THESE ARE FRAUDULENT PEOPLE WORKING FOR THIS COMPANY. I am appalled and my aunts privacy and trust has been TOTALLY VIOLATED. She is very upset she is an elderly woman. In the BBB (BETTER BUSINESS BUREAU) There are also negative reviews of fraud from this company. CONSUMER BEWARE!! Thank you for your time in reading this letter. IT IS IMPORTANT TO SHARE OUR EXPERIENCES IN THESE REVIEWS. SO THE CONSUMER CAN BE EDUCATED AND CAREFUL IN CHOOSING A MERCHANT. Thank you again. GOD BLESS