Digital Delivery and Shipping Policy

Last updated: July 20, 2026

Roofing Companies Florida sells digital directory memberships and does not sell or ship physical goods.

No physical shipping

There is no shipping address, courier, shipping charge, package, or tracking number for a Free, Partner, or Gold directory membership.

How access is delivered

• Free listing: the listing is delivered on the website after the company, Florida license, submitted information, and ownership request pass review.
• Partner: digital Partner benefits become available in the member account after verification, successful payment confirmation or a valid founding entitlement, and activation.
• Gold: digital Gold benefits become available after the same checks plus successful allocation of the purchased Gold city. Gold priority and pooled matching apply only to that purchased city.

Member tools are accessed through the secure member area. Public listing, badge, profile, and placement changes appear on the website after activation and relevant cache refreshes.

Payment and activation timing

A checkout approval alone is not proof of delivery. The payment provider must confirm the subscription, and RCF must record the paid entitlement before paid benefits activate. Verification, provider review, webhook delay, or a temporary system error can delay activation. RCF keeps a pending purchase recoverable and retries verified payment events rather than treating a failed activation as completed.

Gold city availability

A Gold checkout reserves an eligible served city while provider approval is pending. If the requested city is full, the available choices are another eligible served city, the no-charge waitlist, or Partner. Joining a waitlist is free and is not delivery of Gold priority for that city.

Delivery problems

If payment is confirmed but the stated digital benefits do not activate, contact RCF through the contact page with the company name, account email, and payment or subscription reference. Do not send full card or bank credentials. RCF will reconcile the payment and entitlement and either correct delivery or apply the Refund and Cancellation Policy.