Nast Roofing

Poor customer service. They did not maintain a clean job site. I sustained tire damage onsite and they refused to acknowledge the source of the damage, which is clearly the result of roofing nails. Would not recommend working with them based on the rude conversations with management.

Roofing Experience with NAST Roofing in Fort Lauderdale I couldn’t be happier with the incredible work NAST Roofing did on my roof. From start to finish, they delivered the kind of professionalism, craftsmanship, and reliability that’s hard to find these days. Their team showed up on time, worked efficiently, and treated my home with real care and respect. Every step of the process was clearly explained, and they went above and beyond to make sure I felt confident in the decisions being made. The quality of their workmanship is truly impressive. My roof looks fantastic—clean lines, flawless installation, and attention to detail that really shows. Even better, they completed the job faster than expected without cutting corners. You can tell they take pride in what they do. What really stood out was their honesty and communication. No surprises, no upselling, just straightforward guidance and genuine customer service. It’s rare to find a company that combines skill, integrity, and great people, but NAST Roofing does exactly that. If you’re in Fort Lauderdale and need roofing work—repairs, replacement, or anything in between—do yourself a favor and call NAST Roofing. They’re the real deal, and I’m Grateful for the amazing job they did on my home...

I hired Nast roofing on the 15th of June, 2025 to fix two leaks on my roof. One leak of a flat section in the back of my house and the other is in the front tiles section of the roof. They started the project a week later by installing the underlayment. I was told the underlayment needs to be dried before they can place the tiles back. They returned around July 1st to place the tiles back. A few days later both sections of the house wee leaking during a period of heavy rain. Of course, they insulted me by telling me my roof is not leaking. They initially quoted me for $3400. They received a deposit of $1700.00. When I refused to bay the balance, they agree to re-inspect. Upon re-inspection, I was told there is another leak, but it would cost me an additional $2,000. I agree to pay the sum by putting an additional $1000.00 totaling $2700.00. They re-opened the roof on July 31st by placing the underlayment and they were to comeback a week later to put the tiles back on. a few day later, both part of the house leaks once more. I texted Juan, the inspector, twice to inform him that the roof is leaking. He never responded. In the meantime, they have broken every single tile which are sitting on my roof, see the attached pictures. I hired a different company on Friday, August 15, 2025 because there's a storm coming. In addition to all the broken tiles, Nast used an underlayment called Hot Map which is a flat roof material under the tiles as opposed to Nu Max Polystick. The new company was able to complete the Job on one today, today, August 18, 2025. Mast has the worst possible customer service and the skill labor is the worst I've seen (see the attached pictures). They will be reported to the Better Business Bureau. P.S. I attempted to file a complaint with the BBB and they are not an accredited business (see the attached picture).

We purchased a home with an old roof and wanted a very quick turnaround on full replacement (shingle and flat roof combination) to get updated insurance coverage as quickly as possible. Nast gave us a competitive quote and was the most responsive during the quoting process. We worked with Tyler and it was very smooth. The replacement itself went very quickly and they even helped with the post insurance inspection follow up. Recommend Nast for a reroof!

★★★★★ Outstanding Service, Exceptional People, and Excellent Workmanship Our neighbors recommended Nast Roofing, and after our experience, I can confidently say they earned every bit of that recommendation, and more. When I called Nast Roofing, I spoke with Michelle and explained that we had an urgent situation. My father-in-law is receiving hospice care at home, and we had discovered a roof leak directly above his room. Given the circumstances, time was of the essence. Michelle immediately understood the importance of the situation and responded with compassion, professionalism, and urgency. Within a very short time, Juan Londono arrived to inspect the roof and assess the necessary repairs. Juan was knowledgeable, thorough, and professional, and he quickly provided a detailed proposal. Michelle and Marlene then handled the administrative process seamlessly, ensuring everything moved forward without delay. The very next day, Alberto Recinos and his crew arrived and immediately got to work. From the moment they started, it was evident that we were dealing with true professionals. Their workmanship, attention to detail, and commitment to quality were exceptional. What we expected to be a stressful project became a smooth and reassuring experience. To further demonstrate the company's commitment to excellence, Erik Drake, Operations Supervisor, personally visited the job site to ensure everything was progressing as expected. That level of involvement and customer care is rare today. The repair was completed within two days, and the results exceeded our expectations. More importantly, during a difficult and emotional time for our family, the entire Nast Roofing team provided something invaluable: peace of mind. From the first phone call to the final inspection, every member of the Nast Roofing team demonstrated integrity, professionalism, responsiveness, and genuine care for their customer. It is clear that this company takes tremendous pride in both its people and its work. Without hesitation, I give Nast Roofing my highest recommendation. If you are looking for a roofing company that delivers outstanding craftsmanship, exceptional customer service, and truly stands behind its work, look no further. We are sincerely grateful for a job exceptionally well done.